FAQs
We know you may have questions before placing an order with DarkFighters. Here are the answers to the most common ones:
1. What payment methods do you accept?
We accept bank transfers (wire transfers) in U.S. Dollars (USD) only. No other payment methods (cards, cash on delivery, or e-wallets) are supported.
2. How long does delivery take?
Standard delivery time is 10 business days from the confirmation of your payment. Delivery fees and availability will be shown at checkout.
3. Can I cancel my order after placing it?
No. Once your order is confirmed and sent to production, it cannot be canceled. Please make sure all order details are correct before completing your purchase.
4. What is your return policy?
Returns are only accepted if the product is defective, damaged, or incorrect. You must notify us within 2 days of receiving your order at info@darkfighters.com to request a return.
5. Do your products come with a warranty?
Yes, certain products include warranties (as specified in their descriptions). Please note: installation by non-qualified personnel may void the warranty.
6. Are the product images accurate?
We strive for accuracy, but colors, wattage, or lumens may vary slightly due to manufacturing updates or display settings. Specifications listed are as close as possible to the actual product.
7. Do you ship internationally?
Yes, we ship internationally. Delivery times and fees may vary depending on your country. International customers are responsible for any customs duties, taxes, or import regulations in their region.
8. How do I contact you if I have more questions?
You can reach us anytime at info@darkfighters.com and we’ll be happy to assist you.