Warranty Policy

Warranty Policy

At DarkFighters, we stand behind the quality of our products. This Warranty Policy explains what is covered, what is not covered, and how you can make a warranty claim.

1. Warranty Coverage

  • Select products sold on darkfighters.com are covered by a limited manufacturer’s warranty (details are listed in each product description).
  • The warranty generally covers defects in materials and workmanship under normal use during the warranty period.
  • Warranty coverage begins on the date of delivery.

2. What Is Covered

  • Manufacturing defects
  • Faulty components (e.g., drivers, wiring, housings)
  • Premature product failure not caused by misuse.

3. What Is Not Covered

This warranty does not cover:

  • Products installed or handled by non-qualified personnel
  • Damage caused by improper installation, modification, or wiring
  • Normal wear and tear (including bulbs, if used beyond their rated lifespan)
  • Damage caused by power surges, accidents, misuse, or neglect
  • Cosmetic issues (such as scratches, dents, or discoloration) that do not affect performance
  • Products purchased from unauthorized resellers

4. Warranty Period

  • Warranty duration varies by product and is listed in each product’s description.
  • Unless otherwise stated, the standard warranty period is from the delivery date

5. How to Make a Warranty Claim

  1. Contact us at 📧 info@darkfighters.com within the warranty period.
  2. Provide your order number, product details, and a description of the issue.
  3. You may be asked to provide photos or videos of the defect.
  4. If approved, we will provide instructions for return or replacement.

6. Remedies

  • At our discretion, we will repair, replace, or refund the defective product.
  • Replacement products may be new or refurbished.
  • Refunds (if applicable) will be processed in USD via bank transfer only.

7. Limitation of Liability

  • DarkFighters’ liability is strictly limited to the repair, replacement, or refund of the defective product.
  • We are not responsible for installation costs, project delays, indirect damages, or losses of any kind.

8. International Customers

  • International customers are responsible for shipping costs, customs duties, and import/export fees related to warranty claims.

9. Contact Us

For warranty support, please reach out to us at:
info@darkfighters.com

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